General Product Questions

What grade is your hair?

The A grading system refers to virgin remy hair since raw hair is unprocessed. We pride ourselves in maintaining the highest quality human hair that is consistently between 8A and 10A.

Whats the difference between remy and raw hair?

Quality. Raw hair is the highest quality human hair money can buy. Raw hair is unprocessed and needs to be treated like your own hair. Don’t get it twisted though, our remy bundles are top quality and you will still look beautiful and feel confident on a budget.

Can your hair be bleached or dyed?

Yes! But remember, while virgin hair can be dyed, we do not recommend going beyond 27 while raw hair can easily be lifted to 613 blonde because it is unprocessed.

What size are your bundles?

Our bundle deals range from 10 - 32 inches depending on the texture and availability and each bundle weighs 100 grams.

Whats the best texture for a first time weave buyer?

Brazilian Body Wave is the short answer to that question. But it really depends on your personality, the occasion and many other factors like your makeup and choice of outfit. Send us a DM if you are unsure.

What does single donor mean?

The term is self explanatory, the hair is put into a ponytail and taken from a single person’s head. This is why no two raw hair bundles are the same.

Hair Care

What shampoo do you recommend?

Though we are not affiliated with a particular brand of shampoo, it is always recommended to wash and condition your bundles and wigs before installing. Consult your stylist or a beauty professional.

How should I store my hair when I’m not wearing it?

Like any valuable item, you want to isolate it it from other hair and clothing to avoid damage. A cardboard box can serve this purpose very well.

How do I minimize shedding?

Shedding is natural. Excessive shedding can be avoided by wearing our silk bonnet when sleeping. This is also why we recommend washing and conditioning the hair before installing it.

Shipping & Returns

How long will it take to receive my order?

All orders are processed within 1 business day. You should expect to receive your order in 7-10 days.

Do you provide tracking updates?

Yes you will be notified once your order has shipped and can track the package until its delivered.

What if I change my mind?

You have 30 days from the date your order is delivered to start a return. If you received the correct order and it is undamaged, you will only be able to exchange the item. Please see our return policy for further details.